Returns
To return a Hoodies4Schools.co.uk product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at info@hoodies4schools.co.uk and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
Most of the items we sell cannot be returned due to the nature of personalisation of the garment. We will not accept returns, due to the wrong size/colour being ordered. Please ensure you check you have selected the correct size and colour
Purchases are exempt from Distant Selling Regulations due to item specific personalisation/branding
If there are any issues relating to your purchase, please email details to info@hoodies4schools.co.uk
Returns for refund: must be made within 30 days of receipt of purchase.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
Hoodies4Schools - Returns
UNIT 1, ALLIANCE BUSINESS PARK
Accrington
Lancashire
BB5 0RR
United Kingdom
